Register these devices with nbn co by calling 1800 227 300 or visiting the nbn device compatibility pageĭisconnect any telephones, modems (including ADSL filters) and fax machines from your telephone wall sockets. If you have any of the following alarms you need to contact your device provider and check that it will work on your new nbn service. It’s important you have an alternative form of communication handy during set-up, such as a charged mobile phone. Any new codes generated and learnt by the alarms will override old codes.During the set-up of your nbn connection, you will temporarily lose access to the internet and your existing services that rely on an internet connection – including your telephones and medical, fire and security alarms. This can be done by placing all the alarms into ‘LEARN’ mode and pressing down on one of the alarms – this becomes the ‘Master’. Try reprogramming the entire family of alarms.The ‘LEARN’ mode switch can be found at the back of the alarm. Check first the alarm has been placed into ‘LEARN’ mode.The alarm won’t interconnect with the other Wireless Family alarms: – Always install the smoke alarm at least 100cm from this type of equipment.

These fields are often formed around fluorescent lamps, “down lights”, transformers for light, fuse boxes, fan motors etc. EMC Electromagnetic fields can interfere with the electronics of the smoke alarm.In areas where steam or high humidity gathers, this will sometimes trigger a false alarm. The alarm will need to be vacuumed as part of maintenance. Dust particles and insects can get in and live inside the chamber, they can cut out the optical light and create a false alarm.The alarm that has been activated will be the only alarm that flashes red.

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